When you run a small business, you don't have time to ensure that the office is clean and tidy. By hiring a janitorial service to take care of this job with regular visits, you'll have more time to focus on running the business itself and you'll know that the cleaning professional is leaving you with a sparkling workplace after each visit. If you haven't previously hired a cleaning service, it's ideal to talk to a few to discuss rates, ensuring that they carry insurance and find out if they can visit after your regular business hours so they don't disrupt your staff. Beyond these topics, here are some important questions to bring up.
How Easy Is It To Reach You?
It might seem like a minor thing, but you want to always be able to reach the janitorial service by phone. Whether you have a comment about the recent cleaning job or you need to schedule a quick cleaning on short notice, you want to hire a service that answers its phones during the day and calls you back promptly. Because some janitorial services work overnight, you don't want challenges reaching someone during the day.
Can You Give Me The Names Of Other Business Clients In The Area?
Any janitorial service that is proud of its work shouldn't hesitate to provide you with the names of some of its other cleaning clients. You can then feel free to call or email some of these businesses, explain that you're considering hiring the cleaning service and ask if the company is pleased with the level of cleaning it gets. Real-life references are one of the best ways to be sure that you're hiring the right janitorial service for the job.
Do You Send Your Employees For Specialized Training?
Some janitorial services simply have their employees learn on the job, while others arrange formal training. The latter is preferable, so ask for details about this cleaning training and what it entails. Knowing that the cleaners have received top-notch training will make you feel confident that they'll handle your cleaning job right.
Do Your Staff Tend To Stay With You For A Long Time?
Employee retention is important in any business, but knowing that that janitorial service has many employees who have worked for the company for a long time can make you feel that you're dealing with a reputable service and that your cleaning needs will be met by experienced personnel. Low employee turnover also theoretically means that there's less likelihood of an interruption in your cleaning.
For more information about cleaning services, contact a business such as The Harlow Service.